Terms & Conditions
Pre-Existing Damage: Photos and or videos will be taken of any pre-existing damage seen on the vehicle's interior and exterior prior to performing any services. If the vehicle is too dirty to see underlying damage to the interior/exterior "Shep's Automotive Detailing, LLC." will not take any responsibility for pre-existing damages in the vehicle. Additional photos will be captured if further damage is discovered.
Liability: We are not a mechanic shop or body shop, we will not remove or alter any functioning or nonfunctioning parts of your vehicle, the only exception being the cabin air filter replacement for smoke odor removal. No mechanical work will be performed under any circumstances. We do not re-upholster or repair cracked dashes, peeling steering wheels, ripped leather, trim or anything that falls under a similar category, in the interior or exterior of your vehicle under any circumstances. Child seats will be removed to perform services but they will not be reinstalled for the safety of your children.
Out of Area Fee: Our Primary service areas include: Mount Vernon, Gambier, Danville, Apple Valley (Howard) , Millwood, Bladensburg and Martinsburg. Nearby service areas that we travel to without a fee include Fredericktown, Amity, Walhonding, Newcastle, Artanna, Mt Liberty, and Bangs. Cities or Townships not included on this list are subject to a $0.50 per mile fee added to the final invoice. If you reside outside of our service area, but want to drop off your vehicle, the client may do so at no additional cost.
Estimates: Our service estimates are based on the starting rate for your vehicle’s size, its interior and exterior condition, and the level of detail you desire. Vehicles with deep-stained upholstery, dried solids in carpeting, or poor paint quality (such as damaged or missing clear coat) may receive a higher estimate compared to those in average condition.
To ensure accuracy, estimates are only valid if the vehicle’s condition matches the provided photos or videos. We cannot provide a precise quote without visual confirmation. Online Estimates are valid for 2 days for approval.
Estimates do not include state sales tax. Applicable taxes will be added to the final invoice as required by law.
Deposits: Shep's Automotive Detailing requires a deposit of 30% for ceramic coating and other high labor services exceeding $300.00. This is a non-refundable deposit, and goes towards the cost of services. Deposit must be paid before performing services. If weather is poor, we will just reschedule your appointment, no additional deposit necessary. However, if your appointment must be cancelled or rescheduled at client request within the last 24 hours prior to the appointment, an additional deposit may be required.
Legal: Ohio State sales tax is at 5.25%, Knox County Sales Tax at 1.5%, totaling 7.25% of the total cost of services performed.
Coshocton County Sales tax at 2.0%, totaling 7.75% of the total cost of services performed. (Newcastle & Walhonding Area Mobile Service)
Source: ( §5739.01(c) of the Ohio Revised Code & The Ohio Department of Taxation)
Invoices: By receiving an invoice, you acknowledge that services had been performed and agree to pay the total amount in full.
Payment Methods: Cash or Debit/Credit Card, Google Pay, Apple Pay. We do not accept checks or After-Pay options. Please note that at this time, we do not have a physical chip reader. For card transactions, they must be tap-to-pay or manual entry.